Wednesday 19 September 2018

Pet services provider turns to Intelligent following serious collision

Petcare services provider Bruce’s Doggy Day Care is rolling out a connected vehicle camera solution across its fleet after footage of a serious road collision involving one of its vans was captured during a trial of Intelligent Telematics’ 3G devices.

The IT1000 vehicle camera recorded the moment a vehicle jumped a red light and crashed into the company’s van as it joined the A3 in Wandsworth, south west London (video below). Bruce’s Doggy Day Care was able to use the footage to prove the innocence of its driver and provide video evidence to support the subsequent police investigation and insurance claim.

“This was the most serious driving incident we have had, so we are grateful that the 3G vehicle camera was able to capture the footage,” said Clare Casalis, director at Bruce’s Doggy Day Care.

“Had we not had the video evidence immediately available, it would have been difficult to show who exactly was at fault, which could have meant our insurance premiums increasing significantly and potentially our driver being unfairly penalised.”

The 3G vehicle cameras will now be installed on 12 vans, which are used to collect dogs from Surrey and South West London, to spend time at one of two day care centres in Cobham and Ripley, and then drop them home afterwards.

The vans had previously been fitted with SD-card cameras, but the company had experienced significant issues in terms of high failure rates, including lost and corrupted data. Bruce’s Doggy Day Care took the decision to explore a 3G alternative and following a thorough review of the marketplace, and chose Intelligent Telematics to run an initial two-vehicle trial.

“The solution from Intelligent Telematics is so simple to use and the footage is stored online and available within minutes. There is no chance of losing any data and it is accessible from anywhere using an Internet-enabled device. They will give us complete peace of mind that our drivers are safe, our brand is protected and we are keeping insurance costs to a minimum,” added Clare.

Intelligent Telematics’ IT1000 and IT2000 are single and dual camera solutions, said to provide increased protection against fraudulent insurance claims, false driving allegations and disputed liability.

They use 3G and 4G technology to record HD footage of any collision, near miss or harsh driving incident and automatically transmit it within moments of the event. The videos and supporting data are uploaded to a secure server network with no user intervention required, the company adds, providing an effective solution for First Notification of Loss (FNOL).

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