Thursday 20 January 2022

Volvo rolls out extended warranty

Volvo Trucks is supporting its used trucks offering with an extended driveline warranty that can exceed that offered on new trucks.

A 24-month / 360,000 km manufacturer’s driveline warranty is included in the price of Volvo Selected vehicles, and this can now be extended to 36-months / 540,000 km – longer than the original warranty on a new factory-built vehicle.

Volvo Approved vehicles come with a 12-month / 180,000 km manufacturer’s driveline warranty included, now extendable to 24-months / 360,000 km. Volvo Economy vehicles were previously offered with a 6-month unlimited mileage basic driveline warranty, now extendable to 12 months.

The vehicles are offered through a nationwide network of 14 manufacturer-owned sites.

Carl White, national sales and brand manager at Volvo Used Trucks, said: “We underwrite our own warranties and we know the full history of almost every vehicle we sell. Being able to offer a three-year warranty highlights just how strong our product is; we are pushing up the standards of used trucks all the time.”

Volvo Used Trucks sell more than 2,000 vehicles every year, predominantly sourced from returning ex-contract hire trucks, meaning it can validate the full repair and maintenance history for each vehicle.

All service work has been carried out by Volvo-trained technicians using original equipment parts, including the precise specification oils and lubricants.

All Volvo Used Trucks warranties provide cover for the AdBlue system and the clutch, both of which are often excluded from rival policies, the firm says.

With a Volvo warranty, claims are authorised directly by Volvo staff and approved claims are settled directly with the repairing dealer. Claims are not subject to a loss adjuster, customers do not have to pay for the repairs and then reclaim the cost, and customers are not liable for VAT, all of which can happen with mechanical breakdown insurances.

For Selected and Approved vehicles, breakdown cover through Volvo Action Service is included for authorised claims. Pan-European warranty cover can also be added upon request.

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