Road haulage consultant 1884 Haulage Services Ltd has partnered with software provider Edatachase Ltd to develop HebeData for the transport industry.
HebeData has developed through haulage, logistics and transport since 2017. Its structure was designed for drivers off-site, enabling training to be delivered in short modules with competency tests to be viewed and followed on mobile phones (after confirmation that the trainee is not in charge of a vehicle).
The system is easy to use and manage, says 1884, and can now be used with any operating system (Apple or Android etc) or PC/laptop, all with pin-protected access.
It enables content to be uploaded in the form of videos, audio, photos, text, PowerPoint, toolbox talk etc, and then checks that the user has understood it through a series of questions.
The beauty of this, the firm contends, is that toolbox talks can be brought to life. Rather than ‘just signing for’ a toolbox talk on paper, without the driver bothering to read it or being rushed to sign something that they don’t fully understand, drivers are free to complete the training whenever and wherever they wish within a given timescale.
The use of video can bring to life ‘boring’ content, the company adds; and by adding audio to a paper sheet that the driver would usually have to read, it can aid those who struggle to read.
Online training may be created, bespoke to each business, or bought in (and managed through the system) from a third party. Manual training can be videoed and uploaded into an employee’s personal dashboard (date stamped) as proof of training.
For example, an employee could be videoed whilst demonstrating the correct way to offload using a tail lift. This would then be there as a permanent record to show that they are aware of the correct procedure to follow.
The system will accept universal formats (MP4, MP3, PDF, PNG, JPEG) and deliver a module including more than one type of material. It is also possible to link a module with external content (e.g. YouTube) if the uploader has permission to use the content or it is free to use openly.
To complete the module, there is the option to set an understanding/competency test to ensure that the user of the material has understood the content. There is also the provision to upload revision materials (documents, audio files, images) to reinforce training.
The system can help tailor content to employees’ needs, whether for SME transport companies – where even the managing director will get behind a wheel if needs must – or a large, multi-layered workforce.
Within a fleet, for example, it is simple to split the workforce, so that a toolbox talk on safe coupling could be delivered solely to artic drivers, but a toolbox talk on truck-mounted forklift use could also be delivered to all the drivers who use them (both rigid and artics).
Employees’ full training records are available at the click of a mouse, adds the company. Full training matrices showing training status across a department, depot, work type or whole business give a detailed report showing what has happened, and what will happen. Training may be scheduled to be delivered over 52 weeks, triggered as soon as an employee is enabled in the system. The administrator is alerted on a central dashboard when training is overdue or out of date.
Ben Fairey, managing director of 1884 Haulage Services, explains that the system can either be fully managed by the haulier or by 1884.
“At 1884 we can provide a fully managed solution using our bank of prepared training modules which we can tailor to the customer’s needs,” he said.
“We will upload the training for you and provide a weekly report to show users’ progress. We can also easily integrate your own training material or safety alerts into the Hebe system, so no more wasted traffic office time chasing a signature on a list.”
The Hebe system can also be integrated with tachograph analysis software to automatically generate training relating to a specific infringement flagged up, such as working time or overspeeding.
Currently the system is being used in a diverse range of industries including education, manufacturing and healthcare, says the provider, so can easily accommodate the demands of all aspects of the transport industry, from LCV, PCV and HGV through to warehousing and management.