Pullman rolls out Eclipse diagnostics kit to mobile repair fleet
CV repair and maintenance specialist Pullman Fleet Services has extended its relationship with diagnostics equipment provider Eclipse Automotive Technology, with a £250,000 investment in its Testpad Extreme technology.
Pullman, which handles over 35,000 pieces of kit each year for some of the UK’s biggest commercial vehicle fleet operators, already utilises Eclipse automotive technology to provide high-performance diagnostics in its nationwide network of service centres.
But new the deal means that the same diagnostics technology will be available to Pullman’s mobile repair fleet, thus standardising capability across the company.
With more than 180 service vans operating throughout the UK, and with contracts to support over 50 per cent of the UK’s grocery home delivery fleets, Pullman provides a service and repair facility for multiple marques, covering the full range of light and heavy commercial vehicles.
Since its adoption in 2012, the Eclipse diagnostic equipment has been helping Pullman to minimise vehicle downtime, reduce overall costs and boost efficiency. Eclipse Testpad Extreme is equipped with Jaltest diagnostics software, and is designed with mobile in mind.
Maurizio Romano, operations director at Pullman, said: “The decision to extend our use of the Eclipse Testpad Extreme solution to our mobile fleet has now standardised equipment and capability output across our entire business.
“This substantial investment further increases the effectiveness of our mobile network, upgrading our mobile operatives’ capabilities for repairs at both roadside and at customer premises.”
Pullman was delighted to further develop its relationship with Eclipse and become the largest user of its technology, Mr Romano said, adding: “This investment provides Pullman with a ‘one best way’ single solution for diagnosing vehicle faults.”
He added that Pullman had found Eclipse’s approach to be both “agile and responsive” in meeting its requirements. This included taking Pullman’s experiences and findings relating to the systems capabilities and incorporating them into the development programme, he said – resulting in improvements which have increased the equipment’s effectiveness, benefiting both the user and, ultimately, Pullman’s customers.
Romano continued: “We also work with our LCV fleet customers to maintain high vehicle availability and continue to provide defect clinics through our mobile services offering to rectify defects at customer locations. This investment takes our diagnostic capability to the field and helps enormously in identifying and rectifying defects on vehicles that, if ignored, would result in higher vehicle downtime and operating costs for the customer.”
