DAF specialist Chassis Cab has opted for workshop equipment from MAHA UK at its Fenstanton, Cambridgeshire site, having previously benefited from an ATF lane also provided by MAHA at its Great Blakenham, Suffolk facility.
Formed in 1982 by David Ruffles, the Chassis Cab Group is a family-run business that started life as a body repairer in Bury St Edmunds, and is now the DAF truck franchise holder for East Anglia. It sells new and used trucks, DAF genuine parts, truck and trailer components for all-makes, as well as offering repair and maintenance services and a service workshop.
MAHA UK’s sales manager, Nick Austin, recently paid the Fenstanton facility a visit to see how the team was getting on following the installation.
The facility is one of four sites under the Chassis Cab banner, and Andy Ling, general service manager, oversees all four from a servicing perspective. He explained that the earlier installation at the Great Blakenham site laid the foundations – in terms of preparation, installation, product quality, speed and friendliness of service, and after-sales support – for a long-term partnership that has reaped rewards.
“Immediately, there was a connection,” said Andy. “Nick and the team listened and advised on how to maximise the potential of the site we had, and everything went smoothly from an installation point of view. Obviously, we’ve gained experience, learnt a lot and with this particular installation, we felt confident in taking the lead.”
Nick Austin added: “From my perspective, it’s always very easy when working with Andy. He now has the experience to manage a project himself, and because of his relationship with Premier Pits, we acted more of a supplier this time – rather than project manage it – but we were always ready to step in if there was a need.”
Premier Pits, one of MAHA UK’s trusted partners, designs, manufactures and installs pits to facilitate vehicle maintenance and inspection. It’s a partnership that stretches back many years and continues to be successful today.
Premier Pits sales director Dave Sylvester said: “Andy and the team at Chassis Cab, along with Jeff Hall from Hall Contracts, are always a pleasure to deal with, and we are pleased to have been involved in another completed project for them at the Fenstanton site, working alongside MAHA UK.”
Hall Contracts is Chassis Cab’s long-term building works contractor, and it was responsible for both an extension at Great Blakenham and the redevelopment of Fenstanton.
This new lane comprises a MBT 7250 Eurosystem brake tester, MLT 1000 headlight tester and LMS 20.0 axle play tester. Existing equipment was also removed and relocated from Chassis Cab’s original site in Cambridge to the new one at Fenstanton.
Said Andy Ling: “We know MAHA UK has a good product, it knows what it’s doing and it’s always comforting to receive the support from the likes of Neil Ebbs, MAHA UK’s managing director, and Tim Davison on the aftersales side. Should we have a question or experience an issue, we know we’re in safe hands and will receive a rapid response – whether that’s a phone call or even someone driving over.
“There are huge demands placed on us, and if we can’t test for a day or if we lose our tachograph rollers, we need our suppliers to react promptly and find a solution quickly – that’s always been something MAHA UK has excelled at.”