T Cards Online brings big benefits to Hiab
Load handling equipment specialist Hiab has been benefiting from web-based workflow management from T Cards Direct.
Managing workflow with simple yet effective systems that provide essential information at-a-glance is the main reason why manual ‘display boards’ like T Cards have proven to be an excellent management tool, says T Cards Direct.
Now, in addition to manual T Cards and Boards, the company has developed a web-based, online system which it says ticks all the right boxes for streamlining and communicating business processes.
Since its original launch in 2011, T Cards Online has been continually developed and enhanced, enabling users to manage workflow in real time using the drag-and-drop technique, moving job cards around the board to reflect current status.
Hiab, a leading provider of load handling solutions to both the public and private sectors across the UK, has several locations and an ever-increasing workload. T Cards Online has been an important tool for the company since 2017.
Like many motor industry operators, Hiab appreciated the benefits of visual, manual ‘Go To’ Boards, helping it to monitor and manage the status of orders, projects and their operatives, in several departments.
However, as Hiab’s service and installation manager Andrew Smith explained: “We needed a system which matched our needs to enable multiple users at different locations, on and offsite, to be able to view the status of orders and jobs in progress.
“Only a simple web-based system would meet these requirements as we have a range of different skill sets within the business. Once we looked at T Cards Online, we were confident that it could provide a solution that matched our needs, hence our choice.”
He continued: “We were really surprised at how quick and easy it was to set up and we started benefiting from the system straight away. Since then, we have rolled it out to all the sites and to other departments.
“We are delighted with the results; at the click of a button our staff at different locations can access all the information they need, and this gives us better control and helps with individual accountability.”
Commenting on Hiab’s satisfaction and continued development in using T Cards Online, founder Phil Heine said: “We have helped a wide range of automotive companies explore the benefits of our simple, yet highly effective online management tool. The result is streamlined, more efficient management processes, which ultimately leads to improved productivity, saving time and money.”
