Staffing in the spotlight with Driver Require

Recruitment specialist Driver Require has outlined its perspective on why flexible staffing models are becoming essential in the transport sector.

“January and February often mark one of the quietest periods in the transport calendar,” said Driver Require.

“After the intensity of peak season, many operators find themselves with reduced volumes, unpredictable schedules, and the perennial challenge of balancing cost efficiency with operational readiness.

“It’s during these quieter months that the true cost of permanent staffing becomes most visible and why an increasing number of fleet operators are turning to agency support as part of a smarter, more flexible workforce strategy.”

The company says it regularly speaks with transport managers who grapple with the same dilemma: how to maintain a fully staffed roster year-round when demand simply doesn’t justify it.

“Keeping drivers on the books full time means carrying fixed costs regardless of utilisation. National insurance, employer pension contributions, holiday pay, sick pay, training costs and downtime all accumulate – even when the wheels aren’t turning.

“While every operator knows these costs exist, it’s often surprising how quickly they escalate, particularly in low-activity periods. A driver who isn’t driving still costs money. And with inflation, regulatory pressures and rising overheads, the true annual cost of a full-time driver is now significantly higher than basic salary alone.

“This is where a trusted agency partner can fundamentally change the equation.”

Using an agency allows operators to scale their workforce up or down immediately in line with demand, says Driver Require, almost like turning a tap on and off.

“During peak periods, agencies can supply additional qualified drivers quickly and reliably. During quieter spells, you simply stop booking them. No hidden staffing burden, no ongoing payroll obligations. For many operators, this flexibility has become a critical tool in controlling cost, reducing risk and maintaining service continuity.

“We’ve made it our mission to champion this more intelligent approach to workforce planning. We’re firm believers that using an agency shouldn’t just be about filling gaps, it should be part of a strategic model that supports resilience and protects margin.

“And unlike keeping a full roster of permanent drivers, agency resource places no pressure on your payroll during downtime.”

To help fleet operators quantify the difference, the company has recently launched a Driver Cost Calculator.

“This free, easy-to-use tool allows you to compare the full real-world cost of employing drivers directly versus using agency resource, factoring in everything from NI and pensions to holiday pay and utilisation rates,” it said.

“Many operators are already finding the results eye-opening.”

As the industry navigates another year of fluctuating demand, economic pressure and changing expectations from both drivers and customers, Driver Require suggests that the need for adaptable staffing models will only grow.

“Agency support, when delivered by a reliable and knowledgeable partner, provides a way for fleets to remain efficient, compliant and responsive while avoiding the financial strain of carrying unused capacity…

“For operators looking for greater control in 2026, especially as we move through the quiet months, strategically integrating agency drivers may be the key to a healthier, more resilient staffing plan.”

The Driver Cost Calculator can be accessed via the Driver Require website.