O-licence changes go digital-only

The Office of the Traffic Commissioner (OTC) has announced that all alterations to transport managers on operator licences, and applications to surrender licences, will need to be performed digitally from the end of January.

The move is part of a modernisation drive by the OTC, which aims to make most of its services digital by default.

“In September we moved towards this approach by making the continuation process digital. We are now mandating that all alterations to transport managers on an operator’s licence use the digital process already available within the Vehicle Operator Licensing (VOL) system,” said the OTC in a bulletin on 10 December.

“This change will take effect from 31 January 2025. After this time the TM1 form will be withdrawn and no longer accepted, and all changes must be made on the VOL system.

“At the same time, we are also requiring that all applications to surrender a licence are made digitally through the VOL system.”

“ It is important you understand and act upon this advice.”

For those unable to use the digital service, however, assistance will continue to be available.

“It is important to us that the small number of licence holders who require assistance on using electronic services are helped. We will continue to provide a full assisted digital service for those operators,” said the OTC.

Operators can contact the Licensing Office if they require help using the online processes.