By adminCategories: NewsPublished On: Tuesday 9 January 2024
All 34 DAF Trucks Sales Centres in the UK have now committed to becoming certified electric truck centres with specialist infrastructure, trained technicians and fully-equipped workshops able to diagnose, service and repair DAF electric trucks.
They will also employ trained specialists focusing on helping customers transition to zero emissions. This will be through a consultative sales process delivered by battery electric truck specialists and battery electric charger specialists. At least one locally-based DAF electric truck demonstrator will also be available for customer evaluation, supported by access to a national demonstrator fleet which includes choice of configurations and body types to suit a broad range of applications.
Each DAF Electric Truck Centre will install a fast charging capability with a minimum of one 180kW DC charger, while other DAF Service Centres will be equipped with a minimum 24kW charger in their workshops.
This creates a full UK-wide network of chargers, ensuring customer vehicles can be charged while in for service or maintenance. This is felt to be crucial in maximising uptime by ensuring sufficient charge in the vehicle for the next work-shift.
The DAF charging network can offer single-point invoicing for energy, and access to charging data that can be fed into their own fleet management systems by DAF electric truck operators.
DAF offers a broad range of Paccar chargers from small wall mounted 7 kW AC charging units suitable for electric cars and vans, right up to 360 kW DC chargers that can enable multi-shift operation and quick turnaround time for the largest electric trucks.
DAF Trucks has adopted a tiered approach to technical support, with all DAFaid Technicians trained to IMI Level 1 for electric trucks to provide roadside support. Workshop-based DAF electric vehicle technicians are trained
to IMI Level 3 and are also receiving DAF-specific electric truck product training.
Aftersales experts at DAF Trucks headquarters in Haddenham are also available to lend technical support.
Parts ‘packs’ to support DAF electric trucks will be held at DAF Dealers, with additional parts available at Paccar Parts Distribution Centres, primarily at Leyland, Lancashire for UK operators, and also across the continent.
Gary Carpenter, chair of the DAF Trucks National Dealer Council, said: “The DAF Dealer Network is committed to supporting our customers as they transition to zero emissions and, by investing in the right locations at the right pace, we can ensure we have the personnel, expertise and infrastructure in place for them.”