• ‘we’, ‘us’ or ‘our’ means the Ontarget Publishing entity with which you are interacting as detailed above. For example, the Ontarget Publishing entity producing the publication you are receiving or managing the website you are using. We will make it clear to you which entity this is;
• ‘the site’ means the Ontarget Publishing website you are visiting or engaging with; and
• ‘you’ and ‘your’ means you, the person engaging with us, receiving our publications or services or visiting our site.
• ‘publication(s)’ means all or any of our print, online and email publications, which may include but are not limited to our newspapers, websites and email bulletins pertaining to the road transport industry produced under the Transport Operator, Truck & Bus Product Focus and Truck & Bus Direct brands
• ‘road transport industry’ means the sector of industry which is involved in the operation or maintenance of road-going commercial vehicles (for example, lorries, buses, coaches and vans), the supply of products or services to this sector, or related activities
2. How you can contact us:
Address: FAO the Data Protection Officer, Ontarget Publishing Ltd, Old Station House, Aigburth Station, Mersey Road, Liverpool, L17 6AG. Email: firstname.lastname@example.org
3. Information we may collect about you
Information you give us: We collect any information you provide to us when you complete registration forms, or provide us with your details via telephone, by post or by email, for example, to subscribe to our mailing lists. This information might include your name, company name, address, email address and phone number.
Information we collect about you: We will collect any information contained in any correspondence between you and us via contact forms on websites, and emails, post or telephone calls.
Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online registration systems, email services or payment systems; these entities will collect information directly from you on our behalf. We may engage third parties to operate websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf.
We may receive information about you from third parties where you have consented to such third party sharing your information with us. We may also collect information about you through contact with your company or associated parties, or from other trusted third parties where we consider such collection to be in our legitimate interests pertaining to the operation of our publications.
4. How we use information about you
We may use your information for the following purposes, depending on the relationship we have with you.
We use personal data to: Provide you with information that you have requested from us, in relation to publications we produce, or other services we provide (for example email bulletins).
The purpose of this is: We will need to use your contact details to keep you updated about the products or services you have indicated you are interested in.
The applicable legal basis: By specifically requesting information from us, you are consenting to us using your personal data for the purposes of communicating such information to you.
We use personal data to: To keep in contact with you about news, products or services within the road transport industry that may be of interest to you.
The purpose of this is: To keep you up to date on news, products or services within the road transport industry. To analyse the effectiveness of products and offerings to you.
The applicable legal basis: It is our legitimate interest to keep you up to date on news, developments, products and services within the road transport industry. Where we rely on legitimate interests in this way, we will always offer a facility to opt-out (unsubscribe) from the publication we have sent you. On our email bulletins, this can be found at the base of each email. In addition, you can contact us at any time to be unsubscribed using the details provided in Paragraph 2.
We use personal data to: Analyse user traffic to measure use of our websites and improve their content.
The purpose of this is: We may use information such as your IP address for analytical purposes of our pages, this could also include improving the content of our websites and services.
The applicable legal basis: We have identified web analytics as a legitimate interest of our business and allow us to better meet your needs as a customer.
5. Who do we share your personal information with?
We share your data when we need to do so to run our organisation (e.g. where other people process information for us – for example, our mailing house, web and email service providers). In such circumstances, we will put in place arrangements to protect your personal information. Outside of that we do not disclose your personal information unless we are required to do so by law.
If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of our websites.
7. Third Party Content, Sites, and Contributions
8. How we look after your data and how long we keep it for
We use a variety of technological and operational security measures to protect your information against any unauthorised access to, unlawful use of, and modification and destruction of any personal data we store.
We will retain your information for as long as is necessary to provide you with our services, or for as long as the law otherwise permits. Where there has been no interaction in five years, we will delete your data, unless we have an obligation to retain it for longer (for example for taxation purposes).
Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access we cannot always guarantee the security of information sent over the internet.
9. Where we store your information
Where you are interacting with Ontarget Publishing located inside the EU, our servers are situated inside the European Economic Area (EEA) and all the information that we collect about you will be stored on these servers.
In certain circumstances your information may be processed outside of the EEA when we engage third parties based outside of the EEA.
10. Your rights in relation to your Personal Data
You have the right to:
• Request a copy of the personal data that we keep about you, by making a request in writing to the Data Protection Officer. Our Data Protection Officer’s details are provided on Page 1 of this policy. You can ask us to provide the data in a commonly used, machine readable format, and where we are able to; transmit this data to another organisation.
• Contact the Data Protection Officer if you are concerned that any of the information we hold on you is incorrect, to have that data corrected.
• Contact the Data Protection Officer to ask us to stop processing your data, or withdraw consent where we are relying on consent as the legal basis for any processing of your data.
• Contact the Data Protection Officer to request that we delete your personal data.
• To lodge a complaint with the data protection authorities if you believe we have not complied with any applicable data protection law. In the UK, the relevant authority is the Information Commissioner’s Office, you can find their details at www.ico.org.uk.
Ontarget Publishing Limited (“We”, “Ontarget Publishing”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Ontarget Publishing Limited, The Old Station House, Aigburth Station, Mersey Road, Liverpool, Merseyside, L17 6AG
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
▪ Information you give us. You may give us information about you by filling in forms on transportoperator.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a video, watch a video, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
▪ Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
▪ Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. [In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.] We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
▪ Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
▪ Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
▪ Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
▪ Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
▪ Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
- If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please inform us by email;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
▪ Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service when you choose to do so; as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
▪ Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
▪ Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
▪ Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
▪ Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
▪ In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
▪ If Ontarget Publishing or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates, or embedded content such as YouTube videos. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.